Growing from last year’s exciting seminar on Person-Centred Care, the Ministry of Health and the World Health Organisation (WHO) opened the second symposium to ‘Move Person-Centred Care Forward’, on Thursday 6th July 2017 at 9am at the Sheikh Kalifah Diagnostic Centre.
“It is necessary one year down the road, that we come back and take stock,” Dr Susan Fock-Tave, Chief Medical Officer and coordinator of the activity, said. “It an opportunity to effectively point out failures and assess recommendations.”
Launching this three-day activity, the Health Minister, Mr Jean Paul Adam, stressed on the position of Person-Centred Care in strengthening the governance of the health sector.
“When we speak of person-centred care, we speak of the contract we are putting in place between health professionals and the public that they serve,” Minister Adam said, in the presence of the Principal Secretary for Health Dr Bernard Valentin, the WHO Liaison Officer, Dr Bhupinder Aulakh, the CEO of Health Care Agency Dr Danny Louange, and the Chairperson of CEPS, Mr Jules Hoareau.
“We must, during this conference, speak about the expectations gap,” he added, urging fruitful deliberations that would push the continuous growth of this approach from what has already been assimilated.
Person-centred care sees those using health and social services as equal partners in planning, developing and monitoring care to make sure it meets their needs. While the first conference served as an introduction, this year’s discussions are calling for a holistic approach to health care and treatment. “We need to speak not only of illness or the absence of illness. We should speak about the overall wellbeing of the patient. This means giving them the care that is appropriate to their situations and which is also appropriate to the means at our disposal,” Minister Adam advised.
The sessions will continue on the 7th and 8th July and will explore the successes in implementing this concept while also addressing many of the barriers to its development. Such an analysis will provide the ideal boost to move this concept to its second phase.
Several of the key successes in implementation were noted in discussions during the first session. This was chaired by a panel of key people directing person-centred care. The successes include the formation of the ‘person-centred care steering committee’ after the first symposium, and the development of a plan of action alongside NGOs. Major challenges echoed throughout were the lack of human resources which places emphasis on quantity of service delivered rather than the quality and insufficient training for staff.