COVID-19 HOTLINE: 141

FAQS

Commonly asked questions about the Coronavirus disease (COVID-19).

How many cases of coronavirus have been confirmed in the Seychelles?

As of July 2020 there are 114 confirmed cases of COVID-19 in Seychelles.

How many recovered cases of COVID-19 are there in Seychelles?

As of July 2020, 39 persons have recovered from COVID-19 in Seychelles. Once somebody is recovered from COVID-19, the person is better and is no longer infectious.

What happens when someone is suspected to have the virus?

When someone is suspected to have the virus, i.e. they meet enough of the criteria to be considered to possibly have the virus, they have samples taken for testing for COVID-19 and they are admitted at the Isolation Centre for follow up and management.

What happens when someone is confirmed to have the virus?

The person is kept in isolation at the Isolation Centre where they receive proper treatment and care.

Is the test for COVID-19 available in Seychelles?

The test for COVID-19 is available in Seychelles. All tests for the virus are conducted in the Public Health Lab of the Seychelles Hospital by qualified health professionals according to set international standards.

What follow up methods are in placed following the confirmation of the positive cases?

The Public Health Authority has set in motion the process of contact tracing, which is the tracking of anyone who possibly came into contact with a confirmed case of COVID-19. Through this system there is follow up and surveillance of all possible contacts.

What are the procedures for when someone enters the country?

When someone enters the country they are admitted into quarantine. Quarantine is mandatory for a minimum of 14 days.

What is the difference between isolation and quarantine?

Isolation is where people who are suspected to have an infectious disease and are presenting with symptoms or those who are confirmed cases of an infectious diseases are admitted. People are admitted in Isolation for treatment and medical care. The Isolation Centres are at Family Hospital in Perseverance and at the Anse Royale Hospital.

Quarantine separates and restricts the movement of people who were exposed to an infectious disease to see if they become sick, that is present with any symptoms of a suspect infectious disease. The Quarantine facility is located at the Berjaya Beau Vallon Bay Hotel in Beau Vallon and the Military Academy in Perseverance.

What can someone expect in Quarantine?

Quarantine restricts the movement and interaction people who are suspected to have come into contact with an infectious disease. Anyone admitted in quarantine are confined to separate quarters for 14 days. They are visited by health professionals who conduct daily surveillance and monitoring for any presentation of symptoms.

Where are the quarantine facilities on Mahe?

On Mahe there are for facilities for quarantine. These are located in Beau Vallon, Pointe Larue, Roche Caiman and Perseverance.

Where are the quarantine and isolation facilities for Praslin and La Digue?

Where is the isolation centre located?

There are two isolation centres for treatment of patients who test positive for COVID-19. These are both located on Mahe. One is situated at Perseverance and the other in Anse Royale.

Is it advisable to travel during this pandemic?

The Public Health Authority is advising against travel during these times. On the 1st August 2020, the Seychelles Airport will reopen to commercial flights allowing travel to and from low risk countries.

What measures can I take to prevent infection from COVID-19?

Members of the public are advised to observe good personal hygiene. Practice frequent handwashing with soap and use hand sanitizers where available. Cover your mouth with a tissue when sneezing or coughing and dispose of the tissue in a bin, then immediately wash hands or use alcohol based sanitisers. Additionally, if not tissue is available, cover your mouth and nose with the inside of your arms in a dab motion when coughing or sneezing. Members of the public are also strongly advised to avoid large gathering and in situation where social distancing is not possible to wear a reusable cloth mask to protect yourself and others.

Who can I contact if I have queries and concerns about COVID-19?

There is a 24hr hotline for 141 where questions and concerns can be directed. A team of operators from various cadres will be available for assistance. The hotline receives numerous calls per day. Members of the public are advised to be patient when calling.

Where can I find the updated list of countries allowed entry into Seychelles?

The updated list can be found on the homepage of the Department of Health and Department of Tourism websites.

Who will be allowed entry into Seychelles as of the 1st August 2020?

Returning residents of Seychelles from all three categories of countries will be allowed entry into the country under certain conditions. Only visitors coming from approved low and medium risk countries will be allowed entry into the country under certain conditions.

What are the conditions for entry into Seychelles?

All travelers to Seychelles must have a valid negative PCR test result of not more than 72 hours. Copies of the test result should be emailed to the address visitor@health.gov.sc with the relevant submission form ‘Submission of COVID-19 test result’ found on the Department of Health website filled out.

Will I be allowed entry into Seychelles if I am travelling from a high risk country?

All Seychellois travelling from a high-risk country will be placed under mandatory facility quarantine. If you are traveling from a high risk country, you are required to fill out an entry form and email to the Public Health Authority on the address pha@health.gov.sc . This will ensure preparations for quarantine prior to your arrival into the country.

Will I go into quarantine upon entry into Seychelles?

Travelers from a low risk country, will be placed under quarantine at home or at resident upon arrival. A list of dos and don’ts prepared by the Department of Health will be provided to all residents to they know the conditions of their stay in Seychelles.