COVID-19 HOTLINE: 141

FAQS

Commonly asked questions about the Coronavirus disease (COVID-19).

What happens when someone is suspected to have the virus?

When someone is suspected to have the virus, i.e. they meet enough of the criteria to be considered to possibly have the virus, they have samples taken for testing for COVID-19 and they are admitted at the Isolation Centre for follow up and management.

What happens when someone is confirmed to have the virus?

The person is kept in isolation where they receive proper treatment and care.

Is the test for COVID-19 available in Seychelles?

The test for COVID-19 is available in Seychelles. All tests for the virus are conducted in the Public Health Lab of the Seychelles Hospital by qualified health professionals according to set international standards.

What follow up methods are in placed following the confirmation of the positive cases?

The Public Health Authority has set in motion the process of contact tracing, which is the tracking of anyone who possibly came into contact with a confirmed case of COVID-19. Through this system there is follow up and surveillance of all possible contacts.

What is the difference between isolation and quarantine?

Isolation is where people who are suspected to have an infectious disease and are presenting with symptoms or those who are confirmed cases of an infectious diseases are admitted. People are admitted in Isolation for treatment and medical care. The Isolation Centres are at Family Hospital in Perseverance and at the Anse Royale Hospital.

Quarantine separates and restricts the movement of people who were exposed to an infectious disease to see if they become sick, that is present with any symptoms of a suspect infectious disease. The Quarantine facility is located at the Berjaya Beau Vallon Bay Hotel in Beau Vallon and the Military Academy in Perseverance.

Where is the isolation centre located?

There are two isolation centres for treatment of patients who test positive for COVID-19. These are both located on Mahe. One is situated at Perseverance.

Is it advisable to travel during this pandemic?

The Public Health Authority is advising against travel during these times.

What measures can I take to prevent infection from COVID-19?

Members of the public are advised to observe good personal hygiene. Practice frequent handwashing with soap and use hand sanitizers where available. Cover your mouth with a tissue when sneezing or coughing and dispose of the tissue in a bin, then immediately wash hands or use alcohol based sanitisers. Additionally, if not tissue is available, cover your mouth and nose with the inside of your arms in a dab motion when coughing or sneezing. Members of the public are also strongly advised to avoid large gathering and in situation where social distancing is not possible to wear a reusable cloth mask to protect yourself and others.

Who can I contact if I have health related queries and concerns about COVID-19?

There is a hotline accessible by dialling 141, where questions and concerns can be directed. A team of operators from various cadres will be available for assistance. The hotline receives numerous calls per day. Members of the public are advised to be patient when calling.

Where can I find the updated list of countries allowed entry into Seychelles?

The updated list can be found on the homepage of the Department of Health and Department of Tourism websites.

What are the conditions for entry into Seychelles?

All travelers to Seychelles must have a valid negative PCR test result of not more than 72 hours & 48 hours depending on the country. Travelers are required to submit their test results when filling out the travisory form.

PRESS RELEASE

Update on COVID-19 cases_13th January 2021
January 14, 2021
Review of restriction measures to contain the spread of COVID 19 in Seychelles
January 13, 2021
Update on COVID-19 cases_12th January 2021
January 13, 2021

NOTICE

Under new guidelines issued by the Public Health Authority, no COVID-19 screening tests is needed for persons placed under home quarantine during or upon completion of the quarantine period. Testing may be recommended for persons who develop symptoms of the infection. All persons placed under home quarantine who develop symptoms are advised to visit the special stations at Glacis Health Centre, Baie Lazare Health Centre and Mont Fleuri Health Centre. The home quarantine period should be completed for 14 days, from arrival in Seychelles or last contact with a positive case of COVID-19. A certificate of quarantine will be presented at the end of the quarantine period.

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Anyone with symptoms related to Covid-19 are asked to report to special stations at Glacis Health Centre, Baie Lazare Health Centre and Mont Fleuri Health Centre between 8am-12pm and 1pm-2pm. People who use these health centres for regular consultations, should go to their regional centres.

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